Local Customer Teams

Simplifying customers' decisions, driving growth

At Stanley, our aspiration is to be our customers' unquestioned first choice for comprehensive security solutions. Our Local Customer Teams (LCTs) help bring this to life, as no other security provider can match the breadth of solutions we have.

In a time of complexity and in such a fragmented industry, Stanley stands out with our ability to simplify our customers' decisions by providing a unique coordinated systems approach. Our LCTs represent the combined talents of the CSS and MAS division, as we bring together members from each business to promote cross-selling and up-selling opportunities to our installed base and new prospects.

Highlights from our Local Customer Teams in 2009:

  • $43.3M in total sales
  • 16 teams over $1M in total sales
  • 3,116 total leads created
  • 906 total leads sold
  • Creation of LCT intranet site

Learn how the Stanley Fulfillment System helps us serve our customers and drive growth.

Download a full copy of the 2009 Stanley Black & Decker Annual Report To Shareholders, which includes the Letter to Shareholders, Stanley Financial Summaries and the Stanley 10-K. You can also download a copy of the 2009 Black & Decker 10-K.

Watch our Securities videos to learn more about our Mechanical Access Solutions and Convergent Security Solutions.

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