Celebrating Security successes

When we talk about our Security division here at Stanley, we point to the excellent customer service and innovative approach to ensuring customer satisfaction as one of our largest competitive advantages. We were pleased in 2009 to receive a number of awards that recognized our employees, products and services, three of which are highlighted below.

1. CSS
  • Installer of the Year from Security Sales & Integration Magazine

Pitted against a number of other large competitors (300+ employees), Stanley's Convergent Security Solutions team was awarded Installer of the Year from Security & Sales Integration Magazine, who applauded us for our "high standards and extensive metrics to sustain, and even surpass, them."

The Installer of the Year award criteria were as follows:

  • Provides excellent service
  • Exemplary business practices & marketing strategies that ensure success
  • Knowledgeable and well-trained personnel
  • Well-motivated and fulfilled employees
  • Contributes to their community
  • Contributes to the security industry

People often ask us how we're going to grow organically as a business. Gaining market share with our best-in-class customer service and offerings is one of the best ways we know how and we're looking forward to 2010 and beyond for the chance to do so.

2. MAS
Our Mechanical Access Solutions business won a number of accolades in 2009 that globally applaud our customer service, innovation and sustainability efforts:

  • IAPA (Industrial Accident Prevention Association) Health
  • 2009 HIE (Home Improvement Executive) 1st Place Innovation Award Winner in the Builders Category
  • 2009 Environmental Performance Improvement in Waste Reduction & Energy Conservation (from Stanley Corporate): two awards
  • Delayed Egress for Dura-Glideâ„¢ included in BUILDINGS Magazine "Top 100 Products" for 2009

3. International

  • 2009 Most Favorite Home Solutions Brands by Sina Network Media (largest portal website in China)
  • Awarded Vendor of the Year by Best Buy in Canada (specifically SAT) for outstanding customer service

Learn how the Stanley Fulfillment System supports exceptional work and service in our Security business.

Download a full copy of the 2009 Stanley Black & Decker Annual Report To Shareholders, which includes the Letter to Shareholders, Stanley Financial Summaries and the Stanley 10-K. You can also download a copy of the 2009 Black & Decker 10-K.

Watch our Securities videos to learn more about our Mechanical Access Solutions and Convergent Security Solutions.

The industry-leading electronic security eServices provides customers real-time access to their security data information, including live and recorded video.

The Stanley Game Day Field was a hit at the American Society for Industrial Security (ASIS) conference, where attendees learned about Stanley security solutions.

The Stanley 24-hour UL & FM Approved ProtectionNetâ„¢ Customer Service Centers provide best-in-class alarm and video monitoring services.

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